Contact | Fino3D
Contact us about image-to-3D generation, your account, or a privacy request.
Last updated: 2026-10-16
Email us
For help with Fino3D, email support@fino3d.com. We reply within 24 hours.
You can ask about an existing generation, file access or deletion, account access, or your personal information. Purchases and subscriptions are not available yet.
What to include
- A short description of what happened and when.
- The affected task ID, if available, and whether you used Basic or Quality.
- Your browser and device type if the problem involves upload, preview, or download.
Please send only the details needed to understand the problem. Do not send passwords, login codes, API keys, payment-card details, signed file links, or images containing sensitive information. Do not start another generation just to provide a support example.
For model files, you can also check My Models. Read our Privacy Policy and Terms of Service for current service details.